• Beverly McIntosh

    Beverly McIntosh began her call center career in 1977 with American Airlines. In her 17 years with American, she…

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  • Mandy Harshman

    Mandy Harshman began her call center career at EDS as a Marketing Specialist in the Customer Service …

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  • Richard Siler

    Richard Siler began his call center career with American Airlines’ outsourcing subsidiary providing budget and …

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